Delete your Zakifi account and data

Delete your account in the app

1. Open Zakifi and sign in.
2. Go to More, then My account.
3. Tap Delete my account.
4. Enter your password and tap Delete everything.

Your account and the data stored with it are removed from our servers straight away, apart from backups and logs as described below. This cannot be undone. If you want a copy of your data, export it in the app first.

Request deletion without the app

If you no longer have the app or cannot sign in, you can ask us to delete your account by email. You do not need to sign in.

1. Email support@zakifi.com from the email address you use for your Zakifi account.
2. Use the subject "Delete my Zakifi account".
3. We will confirm the request comes from you, then delete the account within 30 days.

Please do not send your password by email.

What is deleted

• Your account: email, hashed password, name and sign-in sessions.
• Your money records: transactions, notes, budgets, goals, net worth history, assets, zakat settings and records, giving, and loans you wrote down.
• Religious practice records, if you used those features, and summaries you saved to ask a scholar.
• Kids Spaces you created, with their settings, missions, approved video links, counts, paired-device keys and voice messages.

What is kept, and for how long

• Backups: deleted data may remain in database backups for up to 30 days, then it is gone.
• Server logs: logs used for security, which may include IP addresses, are kept for up to 30 days.
• Shared family budgets: if you belong to a family with other members, the shared family records and the name shown for you in that family stay with the family, so the other members keep their budget. Your sign-in is no longer linked to it. Ask the family head to remove your name, or email us.
• Data on your phone: items kept only on your phone, such as your prayer-time location, reminders and private notes about a child, stay on the phone until you delete the app.

Deactivating or logging out does not delete your account. Only the steps above do.

Delete some data without deleting your account

You can delete individual entries, a Kids Space or other records inside the app at any time, or emailsupport@zakifi.com to ask us to delete specific data.